Frequently Asked Questions About Spas

What things should I consider before buying a Spa?

There are many models of spas to choose from, but when selecting a spa you should consider your own personal needs.  You need to consider whether your spa is going to be used for hydrotherapy, a place to relax with friends and family, or for entertaining. Spas are not a one size fits all product, there are models to suit from the tallest to the shortest person and models to suit lifestyle choice. Just Spas carry the largest range of Australian made spas, so choosing the right one is made even easier, but you should still test the spa for comfort.  This means getting into a spa with water in it.  We maintain filled demonstration models for this purpose.  The most important points to consider are, checking that the seats provide you with comfortable support. You should not have to slide down into the spa as you would do in a normal bath.  When sitting in any of the seats in the spa, the water should reach shoulder level.  If it doesn’t, you will not get the full hydrotherapy impact.  Stay in the spa for at least 5 minutes.  At the end of that time, you will know whether the seating and jet configurations are comfortable.

How much should I spend on a Spa?

Quality Spas come in a range of prices and configurations, however you should also consider the after sales service of your spa.  Being able to source the service and spare parts locally is an important consideration when choosing your spa. Just Spas carry only the top brands of Australian made spas, as they realise the importance of having a local Spa Warranty.  Spas manufactured in Australia ensure that you receive a guaranteed National factory backed customer care program for your spa.

What is the Warranty?

A product warranty is an agreement between you and the manufacturer on the performance and reliability of your spa.  Spas purchased from Just Spas are supported by the Australian Manufacturers Warranty

Do I need to install any Plumbing?

No. All portable spas are filled using a normal garden hose.

How often do I need to clean the Water?

Proper water maintenance is crucial to your spa experience.  Maintenance Procedures are not difficult and take up very little time.
We can provide you with all the necessary sanitisers, accessories and instructions to keep your spa in top condition.
Contrary to what some Spa Outlets will tell you, all spas require a sanitiser to remove micro-organisms and keep the water fresh and clean.
However, the amount of sanitiser required can be reduced by having an Ozone Purification System fitted to your spa. Ozone purification is safe, and is used in the sanitisation of drinking water worldwide.

Some Spa Outlets will try and convince you that Salt Chlorinators are more beneficial than normal spa sanitiser. The reality is, that Salt Chlorinators turn the salt into Chlorine which can become unstable in the higher temperatures required for Spas.  The temperature fluctuation in a spa using a Salt Chlorinator can also cause over chlorination which can attack the PVC components in the spa.

An added protection in the Just Spas range of spas, is the Microban Filter.  The fabric in the filters have been infused with Microban® technology which inhibits the growth of bacteria on the surface.  When microbes come into contact with the surface of the filter, the Microban® technology penetrates the cell wall of the micro-organism and disrupts the cell function, which in turn disables the micro-organism abilityto function, grow and reproduce.  This technology provides you with an added level of cleaniness for your spa.

How often do I need to clean the Spa?

Depending on how often the spa is used, your spa should only need to be drained and refilled twice per year.  This is a Simple Process taking no longer than 1 hour.  The Just Spas range of Spas are fitted with a drain valve for this purpose.

What is Hydrotherapy?

Hydrotherapy is the use of water to revitalise, maintain, and restore health.

Wikipedia
Hydrotherapy, formerly called Hydropathy, involves the use of water for pain-relief and treating illness.  The term hydrotherapy itself is synonymous with the term water cure as it was originally marketed by practitioners and promoters in the 1800s.

Many medical practioners and specialists today, will recommend hydrotherapy for all types of rehabilitation.

When used in conjunction with the jets and the warm water in a spa, the healing properties intensify and your spa becomes the perfect place to rejuvenate those overworked muscles or help relieve the pain associated with other ailments. Hydrotherapy is also perfect for relaxation, and therefore your spa becomes the perfect tool to relieve stress.

What is the purpose of a circulation pump?

The purpose of a circulation pump is to obtain the maximum filtration of the water in your spa, with the greatest energy efficiency.  The high flow, low amerage draw circulation pumps used in the Just Spas range of spas provide maximum flow with whisper quiet operation, whilst drawing only .6 of an amp – that’s equivalent to the power needed to illuminate less than a 100 watt light globe.  This pump also has the highest 8-1/2 Star Energy Efficiency rating and has been rated as the best performing pump in the industry.  Therefore, you can be sure your spa meets even the most stringent energy regulations whilst minimizing the operating expenses.

How long before I want to use the Spa should I heat it?

The Balboa Control systems on all the Just Spas range of spas, keep your spas hot and ready to use whenever you are.  These control systems come with an economy mode setting to reduce heating costs, and can be programmed to come on at designated times to suit usage. With unparalleled system reliability, these control systems come with a Patented chemical-resistant Titanium heater element and sensor.  An extra control panel can also be purchased and installed inside your house for even easier operation.

What surface does the spa need to sit on?

Your spa needs a good solid foundation.  If the foundation is inadequate, it may shift or settle after the spa is in place causing stress to the shell.  For further information on the placement of your spa, download our Pre Delivery Guide

Does my spa need to be wired to the house?

Yes, your portable spa will need to be hardwired to the house supply.  You will need to contact your local Electrician and we can arrange this for you if you like.